Your parent is being treated at Tata Memorial Hospital. We take care of everything around it.
Bedside support, OPD visits, insurance claims, discharge and nursing at home, managed by one InstantCare team for families in central Mumbai and for NRIs caring from abroad.
Yes. InstantCare supports patients of Tata Memorial Hospital, Parel and their families. A dedicated coordinator manages the hospital stay with a caregiver or nurse, OPD visits, insurance and hospital claims, discharge planning and nursing or equipment at home afterwards, and sends regular WhatsApp updates to the family.
Everything your loved one needs, managed by one team
Hospital, outpatient visits, home care, insurance claims and household support, all coordinated for you. You get one point of contact instead of ten phone numbers.
🏥Inside the hospital (IPD)
- Admission support and room / bed coordination
- Trained attendant or nurse at the bedside
- Daily updates after doctor rounds, shared with family abroad
- Medicines, reports and documents picked up and organised
- Billing desk and discharge follow-up
- Discharge summary explained in simple words
🩺Outpatient visits (OPD)
- Doctor appointments booked and tracked
- A caregiver escorts your parent to every consultation
- Scans, blood tests and diagnostics coordinated
- Chemotherapy, dialysis and day-care visits supported
- Prescriptions refilled and follow-ups never missed
- Notes from each visit sent to you on WhatsApp
🏠Care at home after discharge
- Nurses for 12 or 24 hours, ICU care at home
- Hospital bed, oxygen, BiPAP and other equipment
- Injections, IV, wound and catheter care
- Physiotherapy and doctor home visits
- Lab tests and sample collection at home
- Ambulance for emergencies and hospital transfers
📄Insurance & hospital claims
- Cashless pre-authorisation with your insurer / TPA
- Reimbursement claim paperwork organised
- Hospital, TPA and insurer queries followed up
- Bills, reports and discharge papers collected
- Mediclaim and corporate policy support
- Final settlement tracked until it closes
🤝Home & family support
- Caregivers and patient attendants
- Cook, maid and housekeeping staff
- Driver for hospital and errand trips
- One team that manages all home staff
- Groceries, medicines and bill payments
- Companionship for parents living alone
🌍For families abroad (NRI)
- One dedicated care coordinator for your family
- WhatsApp and video updates in your time zone
- Medical reports summarised for you
- Emergency response when you can't be there
- Second-opinion and doctor-call coordination
- Every decision discussed with you first
A care team on the ground for Tata Memorial Hospital families
Tata Memorial Hospital, Parel is located at Dr. E. Borges Road, Parel, Mumbai. Tata Memorial Hospital in Parel is India's leading cancer centre, and patients come here from every state of India and from abroad. Cancer treatment means many months of OPD visits, chemotherapy, radiation and tests, and families often need a place to stay, someone to escort the patient, and nursing support between cycles.
InstantCare becomes your family's hands on the ground: at the bedside, at the billing and TPA desk, in the OPD waiting room and at home after discharge. One coordinator knows your parent, their doctors and their routine.
After discharge from Tata Memorial Hospital
We plan the move home before the discharge date. Nurses or caregivers, a hospital bed, oxygen or ICU equipment, medicines and follow-up appointments are arranged so your parent comes home to a ready, safe setup.
Other hospitals we support nearby
Gleneagles Hospital Parel patient care · Hinduja Hospital patient care · All Mumbai hospitals
We handle the insurance and claim follow-up for you
Hospital bills, TPA forms and insurer queries are hard to manage from another city or country. InstantCare coordinates cashless pre-authorisation and reimbursement claims for all types of health insurance, mediclaim and corporate policies.
We collect the bills, reports and discharge papers, submit what the insurer or TPA asks for, follow up on queries, and keep you updated until the claim is settled.
The final claim decision is always made by your insurer or TPA. InstantCare coordinates the process on your family's behalf.
✅Claim support covers
- Cashless pre-authorisation and enhancement requests
- Reimbursement claim file preparation
- Hospital billing desk and TPA desk follow-up
- Insurer queries and missing-document requests
- Discharge and final bill coordination
- Settlement status updates for the family
From your first call to care on the ground
Call or WhatsApp us. Tell us about your parent, the hospital and the treatment.
Our coordinator understands the medical, home and family needs, and suggests a care plan.
Nurses, caregivers and coordinators are assigned, often the same day.
Regular updates, reports and photos, wherever you are in the world.
Areas around Tata Memorial Hospital we cover
Our caregivers, nurses and coordinators reach homes across central Mumbai, and we cover all of Mumbai, Thane and Navi Mumbai.
What families say about InstantCare
“As an NRI, one of my biggest concerns has always been ensuring that my family in India receives proper care and support when I am away. After choosing InstantCare’s 360° Care Plan, I can confidently say that it has given me complete peace…”
“I had a very positive experience with Harish and his team. Harish has been extremely responsive, helpful, and professional throughout. The nurses have been punctual, experienced, and attentive.”
“I have been using Instant Home Health Care & Nursing Service for a wide variety of different services for me and my family in Mumbai. This includes having a nurse stay 24/7 if necessary…”
Questions families ask us
Is InstantCare part of Tata Memorial Hospital?
No. InstantCare is an independent home healthcare and care coordination provider. We support patients and families during and after treatment at Tata Memorial Hospital, Parel, alongside the hospital's own medical team.
Can you provide an attendant for my parent during the stay at Tata Memorial Hospital?
Yes. We can arrange a trained attendant or nurse to stay with your parent, help with daily needs and keep the family updated after doctor rounds, subject to the hospital's visitor and attendant rules.
Can you help a cancer patient coming to Tata Memorial from another city?
Yes. We escort the patient to OPD visits, chemotherapy and radiation, help organise reports and medicines, and arrange nursing, injections, equipment and palliative support at a Mumbai address between treatment cycles.
Can you help with cashless or reimbursement insurance claims?
Yes. We coordinate cashless pre-authorisation, collect bills and reports, follow up with the hospital TPA desk and your insurer, and track the claim until settlement. The final decision is made by the insurer or TPA.
Can someone take my parent to OPD follow-ups at Tata Memorial Hospital?
Yes. We confirm the appointment, a caregiver accompanies your parent to the consultation, collects prescriptions and reports, and sends you a summary on WhatsApp.
I live outside India. How will I stay updated?
You get one dedicated coordinator, regular WhatsApp updates, photos of reports and prescriptions, and video calls when needed, at times that suit your time zone.
How do I start?
Call or WhatsApp +91 89489 89353 for a free care discussion. We will understand your parent's needs and suggest a care plan.
Let's talk about your loved one's care
Share the hospital, the treatment and what worries you most. Our care coordinator will explain what we can manage and suggest a plan. There is no charge for the discussion.
Office: Near Fortis Hospital, Goregaon Link Road, Nahur West, Mumbai 400078
InstantCare is an independent home healthcare and care coordination provider. We are not affiliated with, endorsed by or part of Tata Memorial Hospital, Parel or its operators. Hospital names are used only to describe where our clients receive treatment. Medical decisions remain with the treating doctors.