Your parent is in a Mumbai hospital. We take care of everything around it.
Bedside support, OPD visits, insurance claims, discharge and nursing at home, for patients of every major hospital in Mumbai, Thane and Navi Mumbai. Built for NRI families and children living in another city.
InstantCare provides a dedicated care coordinator, attendants and nurses for patients at hospitals across Mumbai, Thane and Navi Mumbai. We manage the hospital stay, OPD visits, insurance and hospital claims, discharge planning and care at home, and send regular updates to the family abroad.
Everything your loved one needs, managed by one team
Hospital, outpatient visits, home care, insurance claims and household support, all coordinated for you. You get one point of contact instead of ten phone numbers.
🏥Inside the hospital (IPD)
- Admission support and room / bed coordination
- Trained attendant or nurse at the bedside
- Daily updates after doctor rounds, shared with family abroad
- Medicines, reports and documents picked up and organised
- Billing desk and discharge follow-up
- Discharge summary explained in simple words
🩺Outpatient visits (OPD)
- Doctor appointments booked and tracked
- A caregiver escorts your parent to every consultation
- Scans, blood tests and diagnostics coordinated
- Chemotherapy, dialysis and day-care visits supported
- Prescriptions refilled and follow-ups never missed
- Notes from each visit sent to you on WhatsApp
🏠Care at home after discharge
- Nurses for 12 or 24 hours, ICU care at home
- Hospital bed, oxygen, BiPAP and other equipment
- Injections, IV, wound and catheter care
- Physiotherapy and doctor home visits
- Lab tests and sample collection at home
- Ambulance for emergencies and hospital transfers
📄Insurance & hospital claims
- Cashless pre-authorisation with your insurer / TPA
- Reimbursement claim paperwork organised
- Hospital, TPA and insurer queries followed up
- Bills, reports and discharge papers collected
- Mediclaim and corporate policy support
- Final settlement tracked until it closes
🤝Home & family support
- Caregivers and patient attendants
- Cook, maid and housekeeping staff
- Driver for hospital and errand trips
- One team that manages all home staff
- Groceries, medicines and bill payments
- Companionship for parents living alone
🌍For families abroad (NRI)
- One dedicated care coordinator for your family
- WhatsApp and video updates in your time zone
- Medical reports summarised for you
- Emergency response when you can't be there
- Second-opinion and doctor-call coordination
- Every decision discussed with you first
Choose your parent's hospital
- Fortis Hospital Mulund · Mulund West
- Kokilaben Hospital · Four Bungalows, Andheri West
- Lilavati Hospital · Bandra Reclamation, Bandra West
- Hinduja Hospital · Veer Savarkar Marg, Mahim West
- Nanavati Hospital · S. V. Road, Vile Parle West
- Jaslok Hospital · Dr. G. Deshmukh Marg (Peddar Road)
- Breach Candy Hospital · Bhulabhai Desai Road, Breach Candy
- Bombay Hospital · Vitthaldas Thackersey Marg, New Marine Lines
- Tata Memorial Hospital · Dr. E. Borges Road, Parel
- Wockhardt Hospital · Dr. Anand Rao Nair Marg, Mumbai Central
- Hiranandani Hospital · Hiranandani Gardens, Powai
- Jupiter Hospital · Eastern Express Highway service road, Thane West
- Apollo Hospitals Navi Mumbai · Parsik Hill Road, CBD Belapur
- S. L. Raheja Hospital · Raheja Rugnalaya Marg, Mahim West
- Gleneagles Hospital Parel · Hospital Avenue, Dr. E. Borges Road, Parel
- H. N. Reliance Hospital · Raja Rammohan Roy Road, Girgaon
Hospital not listed? We support patients at every hospital in Mumbai, Thane and Navi Mumbai. Just call us.
We handle the insurance and claim follow-up for you
Hospital bills, TPA forms and insurer queries are hard to manage from another city or country. InstantCare coordinates cashless pre-authorisation and reimbursement claims for all types of health insurance, mediclaim and corporate policies.
We collect the bills, reports and discharge papers, submit what the insurer or TPA asks for, follow up on queries, and keep you updated until the claim is settled.
The final claim decision is always made by your insurer or TPA. InstantCare coordinates the process on your family's behalf.
✅Claim support covers
- Cashless pre-authorisation and enhancement requests
- Reimbursement claim file preparation
- Hospital billing desk and TPA desk follow-up
- Insurer queries and missing-document requests
- Discharge and final bill coordination
- Settlement status updates for the family
From your first call to care on the ground
Call or WhatsApp us. Tell us about your parent, the hospital and the treatment.
Our coordinator understands the medical, home and family needs, and suggests a care plan.
Nurses, caregivers and coordinators are assigned, often the same day.
Regular updates, reports and photos, wherever you are in the world.
Areas we cover across Mumbai
From South Mumbai to Thane and Navi Mumbai, with the fastest response in the central suburbs near our Nahur West office.
What families say about InstantCare
“As an NRI, one of my biggest concerns has always been ensuring that my family in India receives proper care and support when I am away. After choosing InstantCare’s 360° Care Plan, I can confidently say that it has given me complete peace…”
“I had a very positive experience with Harish and his team. Harish has been extremely responsive, helpful, and professional throughout. The nurses have been punctual, experienced, and attentive.”
“I have been using Instant Home Health Care & Nursing Service for a wide variety of different services for me and my family in Mumbai. This includes having a nurse stay 24/7 if necessary…”
Questions families ask us
Is InstantCare part of any hospital?
No. InstantCare is an independent home healthcare and care coordination provider. We support patients and families alongside each hospital's own medical team.
Which hospitals do you support?
We support patients at all major hospitals in Mumbai, Thane and Navi Mumbai, including the hospitals listed on this page, and others on request.
Can you help with cashless or reimbursement insurance claims?
Yes. We coordinate cashless pre-authorisation and reimbursement claims, follow up with the hospital TPA desk and your insurer, and track the claim until settlement. The final decision is made by the insurer or TPA.
I live outside India. How will I stay updated?
You get one dedicated coordinator, regular WhatsApp updates, photos of reports and prescriptions, and video calls when needed, at times that suit your time zone.
How do I start?
Call or WhatsApp +91 89489 89353 for a free care discussion.
Let's talk about your loved one's care
Share the hospital, the treatment and what worries you most. Our care coordinator will explain what we can manage and suggest a plan. There is no charge for the discussion.
Office: Near Fortis Hospital, Goregaon Link Road, Nahur West, Mumbai 400078
InstantCare is an independent home healthcare and care coordination provider and is not affiliated with, endorsed by or part of any hospital listed. Hospital names are used only to describe where our clients receive treatment. Medical decisions remain with the treating doctors.